# Error Codes

Below is a list of error codes that you might receive and what they mean.

Code Info
SA-0000 Unknown error.
SA-1000 Error reading application config.
SA-1001 Trying to redirect to nonexisting signature method.
SA-1002 A generic error occured when trying to retrieve document attachment.
SA-1003 Attachment not found.
SA-1004 Error initiating auth before sign.
SA-1005 An error occured when reading auth before sign response.
SA-1006 An error occured when trying to open dialogs.
SA-1007 Error opening document overview.
SA-1008 Error getting session data, restart session with the signature URL to resolve.
SA-1009 Unable to determine file format for PDF viewer.
SA-1010 An error occured during redirect to the correct signature provider.
SA-1011 No signature methods are available where signer should be able to select one.
SA-1012 An error occured after signer chose signature method.
SA-1013 An error occured when starting new sign session. The most common reason for this error is that part of the URL is missing; this can be solved by sending the signer a new sign URL.
SA-1014 An error occured when starting new sign session (in API).
SA-1015 Error determing if document is attachment or main doc.
SA-1016 Internal PDF viewer unable to load file.
SA-1017 The current operation timed out.
SA-1018 Error intiating nemid.
SA-1019 Generic nemid error.
SA-1020 Error starting Norwegian BankID.
SA-1021 Error starting Swedish BankID (session not found).
SA-1022 Error initiating Buypass client.
SA-1023 Error during Buypass signature.
SA-1024 Session ID mismatch in Buypass response.
SA-1025 Error loading main document (txt/xml).
SA-1026 Error initiating eaccept sign (deprecated).
SA-1027 Error saving handwritten signature.
SA-1028 The signer is not allowed to see this document (auth before sign).
SA-1029 Unable to add attachment accepted event.
SA-1030 Timeout during success action check.
SA-1031 Error during success action check.
SA-1032 Error fetching resources / extra info.
SA-1033 An error occured during SMS OTP sending.
SA-1034 An error occured during SMS OTP validation.
SA-1100 An error occured in ID selector component.
SA-1200 An error occured during Norwegian BankID Mobile sign.
SA-1300 Error initiating authenticated/identification signature.
SA-1301 Error reading event message during authenticated signature.
SA-1302 Error during authenticated/identification signature.
Code Info
SA-C0001 Error in application navigator, please restart and try again.
SA-C0002 Session does not exist when generating redirect jwt.
SA-C0003 The session is no longer valid, most likely because of inactivity.
SA-C0004 SMS OTP identifier invalid, contact support.
SA-C0005 Error generating redirect jwt (frontend error).
SA-C0006 Error generating redirect jwt (backend error).
Code Info
SA-S0001 Error caused by rerouting during signature status fetch.
Last updated: 10/05/2022 12:48 UTC