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# Getting started

There's a 14-day trial for the Signicat Sign Portal. No setup is required: simply sign up for the trial, click the link we will send you by email or SMS, and log in using your preferred eID method.

Sign up for the trial

# Logging in

When you sign up for a trial or someone invites you to join one, you will receive an email with a link to access the Sign Portal.

  1. Click the link in the email you received.
  2. On the Sign Portal, click Log in.
  3. Choose the ID method you want to use to log in.
  4. Follow the instructions on the screen.

First login

The method you choose for your first login will be the one you have to use every time you log in.

# What's next?

You may want to create your first signing order, or maybe invite others in your company to use the portal.

If you want to keep using the Signicat Sign Portal after the trial, contact our sales team (opens new window) to upgrade to a paid plan. They will send you a quote and the required documentation for you to sign. Once you have signed, we will set up your permanent account. All the data you generate during the trial will still be available in your permanent account. All users you invite to the trial will be able to access the permanent version of the portal.

Note that Signicat will initiate the application for you to be able to access the eIDs you have selected (which end-users will use to sign documents). This means that some parts of the process will be contingent on the eID providers, and you might have to sign additional documentation. The available eIDs will vary depending on your plan, see the section about the Express and Enterprise plans below for further information.

# FAQs

# What is the difference between Express and Enterprise?

Signicat offers two different plans for its services: Express and Enterprise. Express is meant for small and medium sized businesses and, while it has some limitations (for instance, it doesn't provide access to as many eIDs as Enterprise), it is an adequate solution for most use cases. Enterprise, on the other hand, gives you access to a wider selection of eIDs and much more flexibility to customise your solution.

# Can I use custom domains?

It is possible to use a custom app domain and subdomain. These are two separate add-on options to your paid plan: the term app domain refers to the URL of the portal and the email domain that goes with it. On the other hand, subdomain refers to the URL that signers will access to sign the orders that you send them. For further information, refer to this section.

# How do I configure the identity providers?

For the most part, you just have to tell us which eIDs you want to use and we will configure them for you. There is one exception: if you want to allow users to access the portal using their Microsoft account, you have to do some of the configuration yourself. For further information about how to configure Microsoft as an identity provider, refer to this section.

Last updated: 13/08/2021 17:49 UTC