# Migrating to the new platform

At Signicat, we are excited to announce the launch of our new digital identity platform: the Digital Trust Platform (DTP). We designed and built the new platform to enhance the quality of our services and enable seamless integration with the latest technologies and Signicat products.

The new platform supports all the existing electronic identities (eIDs), such as DigiD, eHerkenning, iDIN and more, in the eID and Wallet Hub, our new solution to offer end-user authentication and identity verification with local, national and European eIDs.

Whether you are migrating or have recently made the transition to our new platform, this guide helps you understand the main changes and the new features in our platform.

New developer documentation

To read getting started and integration guides for the new platform, visit our new documentation site:

# Overview

# The new Signicat Dashboard

You can manage all the products and resources of the new platform inside the Signicat Dashboard, which is available at https://dashboard.signicat.com (opens new window).

The new Dashboard is designed to be intuitive and easy to use. For example, you can now create and access both sandbox (pre-production) and production environments in the same place, while previously they were separate and required multiple logins. We have improved this and many other processes to simplify how you interact and integrate with our products.

# Get started with the Dashboard

To sign up for free to the Signicat Dashboard, click the button below:

Sign up for free

To get started with the new Signicat Dashboard, follow the steps in our Get started with Signicat (opens new window) guide.

Tutorial videos

To learn more about how the new Signicat Dashboard works, you can watch our tutorial videos (opens new window).

The videos cover topics, such as inviting users, configuring credentials, adding products and more.

# Migrating and inviting users

Users in the Identity Broker environment will need to create a user profile in the new Signicat Dashboard.

We will send invitations with more details by email to all existing users in the Identity Broker environment. Users must accept the invitation within 24 hours. Once accepted, organisation admins can invite and assign roles to other users accordingly.

Access management guides

For more information about inviting and managing users, as well as assigning roles and permissions, visit our Access management (opens new window) documentation.

# eID and Wallet Hub

Signicat Identity Broker becomes eID and Wallet Hub

In the new platform, the Signicat eID and Wallet Hub is the new improved version of the Signicat Identity Broker.

The Signicat eID and Wallet Hub allows you to verify the identity of end-users who log in to your online service(s). You do this by connecting your application to electronic identities (eIDs), such as eHerkenning, DigiD and IDIN.

To learn about the eID and Wallet Hub, access quick start guides and code examples that help you integrate with the eIDs, see the following documentation:

To manage your application clients, set up connections and activate eIDs in the Signicat Dashboard, go to Signicat Dashboard > Products > eID and Wallet Hub (opens new window) page.

# Connections

Your existing connections will be automatically migrated to the new platform. Your connections and integrations will continue to function as they did before.

The new platform allows you to create connections with the eIDs by using the following authentication protocols:

# OpenID Connect (OIDC)

Signicat is a certified OpenID provider and supports connections with OpenID Connect (OIDC), an officially certified standard.

# Migrating your OIDC connections

Any existing OIDC connection in the Signicat Identity Broker will be automatically migrated to the new Signicat Dashboard. Your integration towards the eIDs will continue to work without the need to make any changes to the configuration.

Note: Your migrated OIDC connections must be upgraded to the new OIDC standard at a later time. The legacy (migrated) OIDC connections will be decommissioned in 2026. We will update you later about the exact date.

To upgrade your connections from the legacy version to the new OIDC standard, you must update your application configuration to point from the old connection to the new one. Our technical colleagues are ready to support and guide you through the process.

Important

Upgrading your migrated connections to the new standard requires help from our technical support. When you are ready to upgrade your connection, contact us by creating a support ticket (opens new window) in the Signicat Dashboard.

# Authentication Providers - eIDs

The new platform supports all the authentication providers (eIDs) available in the Identity Broker and more.

To learn about the features and the data attributes for the eIDs in the new platform, visit the following documentation pages:

# Domains

Your domains are automatically migrated to the Signicat Dashboard. To view and configure your domains, go to Signicat Dashboard > Settings > Domains (opens new window).

# Update DNS records

Important

After completing the migration, you must update your DNS configuration within two months.

Once your account migration is complete, you will receive an email with details on how to update your DNS configuration. When you first integrated with the Identity Broker, you referenced a CNAME in the DNS configuration with your host domain provider, for example pre.ie01.signicat.pro.

To complete the migration, you must update the DNS configuration in your host domain provider's portal with the new value assigned to your domain in the Signicat Dashboard. To do this:

  1. Go to Signicat Dashboard > Settings > Domains (opens new window).
  2. In the top navigation bar, use the dropdown menu next to your organisation name to select the account that you want to make changes to.
  3. In the Domains page, select the domain migrated from the Identity Broker. You are now in the configuration page of your domain.
  4. In the DNS setup section, use the copy button beside the CNAME record to copy the value.
  5. Go to your host domain provider's portal and paste the CNAME record in your domain's settings.
  6. Return to your domain configuration page in the Signicat Dashboard, click the Validate DNS setup button (step 2 in DNS setup) to validate your domain.

Note: It can take some time for DNS updates to become available.

Once your domain has been validated, your new domain is ready to use. Traffic to your website will continue to route to your current website host.

We will remind you about the instructions and share further details by email during the migration. If you have any questions, our technical colleagues are ready to support you.

# Support

If you require help from our team, we are here to assist you:

Technical Support
Email technicalsupport@signicat.com
Phone + 31 (0)88 012 0210
Monday - Friday 9.00am - 5.30pm
Last updated: 6/10/26, 8:51:02 AM UTC