# Migrating to the new platform

At Signicat, we are excited to announce the launch of our new digital identity platform: the Digital Trust Platform (DTP). We designed and built the new platform to enhance the quality of our services and enable seamless integration with the latest technologies and Signicat products.

The new platform supports all the existing electronic identities (eIDs), such as DigiD, eHerkenning, iDIN and more, in the eID Hub: a new Signicat solution that offers end-user authentication and identity verification with local, national and European eIDs.

If you are migrating or have recently made the transition to our new platform, this guide helps you navigate the changes and new features in our platform.

New developer documentation

You can find getting started and integration guides for the new platform at:

# Overview

# The new Signicat Dashboard

You can manage all the products and resources of the new platorm inside the Signicat Dashboard, which is available at https://dashboard.signicat.com (opens new window).

The new Dashboard is designed to be intuitive and easy to use. For example, you can now create and access both sandbox (pre-production) and production environments in the same place, while previously they were separate and required multiple logins. We have improved this and many other processes to simplify how you interact and integrate with our products.

# Get started with the Dashboard

To sign up for free to the Signicat Dashboard, click the button below:

Sign up for free

To get started with the new Signicat Dashboard, follow the steps in our Get started with Signicat (opens new window) guide.

Tutorial videos

To learn more about how the Dashboard works, you can watch our tutorial videos (opens new window).

The videos cover topics, such as inviting users, configuring credentials, adding products and more.

# Migrating and inviting users

We will automatically send invitations with more details to all existing users in the Identity Broker environment. Users must accept the invitation within 24 hours. Once accepted, organisation admins can invite and assign roles to other users accordingly.

Access management guides

For more information about inviting and managing users, as well as roles and permissions, visit our Access management (opens new window) documentation.

# eID Hub

Signicat Identity Broker becomes eID Hub

The Signicat eID Hub is the new improved version of the Signicat Identity Broker in the new platform.

The Signicat eID Hub allows you to verify the identity of end-users who log in to your online service(s). You do this by connecting your application to electronic identities (eIDs), such as eHerkenning, DigiD and IDIN.

To learn about the eID Hub, access quickstart guides and code examples to help you integrate with the eIDs, consult the following documentation:

To manage your clients, set up connections and activate eIDs in the Signicat Dashboard, go to the Dashboard > Products > eID Hub (opens new window) page.

# Connections

Your existing connections will be automatically migrated to the new platform. You connections and integrations will continue to function as they did before.

The new platform allows you create connections towards the eIDs using the following authentication protocols:

# OpenID Connect (OIDC)

Signicat is a certified OpenID provider and supports connections with OpenID Connect (OIDC), an officially certified standard.

# Migrating your OIDC connections

Any existing OIDC connection in the Signicat Identity Broker will be automatically migrated to the new Signicat Dashboard. Your integration towards the eIDs will continue to work without the need to make any changes to the configuration.

However, note that eventually migrated OIDC connections must be updated to the new OIDC standard. The legacy (migrated) OIDC connections will be decommissioned in 2026. We will update you later about the exact date.

To upgrade your connections from the legacy version to the new OIDC standard, you must update your application configuration to point from the old connection to the new one. Our technical colleagues are ready to support and guide you through the process.

Important

To upgrade your migrated connections to the new standard requires help from our technical support. If you want to upgrade your connection, get in touch with us by creating a support ticket (opens new window) in the Signicat Dashboard.

# Authentication Providers - eIDs

The new platform supports all the authentication providers (eIDs) available in the Identity Broker and many more.

To learn about features and data attributes for the eIDs in the new platform, visit the following documentation pages:

# Domains

Domain are automatically migrated to the Signicat Dashboard. To view and configure your domains in the Dashboard, go to Dashboard > Settings > Domain management (opens new window).

# Update DNS records

Important

After you complete the migration, you must update your DNS configuration within two months.

Once your account migration is complete, we will send a separate email with information about the steps required to updat your DNS configuration. When you first integrated with the Identity Broker, you referenced a CNAME in the DNS configuration with your domain provider, for example pre.ie01.signicat.pro.

Once you migration, you must update the DNS configuration inside the portal of your domain provider with the new value assigned to your domain in the Signicat Dashboard. To do this:

  1. Log in to the Signicat Dashboard (opens new window).
  2. Select the name of your organisation at the top left of the screen and then select Manage. Under Organisation management, select your account, then select Domains.
  3. In the Domain management page, select the domain that was migrated from Identity Broker.
  4. iIn the View domain page, copy the value of the CNAME record displayed.
  5. Add the value of the CNAME record to your domain's DNS record. You need to add the record in the portal of your DNS provider.
  6. Back in the View domain page, select Validate DNS setup to verify your domain.

When the DNS records have been updated to point to the new value, your domain is all set up. Traffic to your website address will continue to go to your current website host.

We will remind you about the instructions and share further details by email during the migration. Our technical colleagues are ready to support you if you have any questions.

# Support

If you require any help from our team, we are here to assist you:

Technical Support
Email technicalsupport@signicat.com
Phone + 31 (0)88 012 0210
Monday - Friday 9.00am - 5.30pm
Last updated: 3/27/25, 10:52:04 AM UTC