# Accessibility statement for Assure Capture
Effective date: 22/12/2021
Last updated: 20/01/2026
Everyone should have an equal opportunity to use Signicat's Assure Capture application. Our goal is to make our content as accessible as possible for all users. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
# Assure Capture
Capture is a web application that businesses can use to perform electronic identity verification (eIDV) of their customers, i.e. to scan and verify identity documents using one or more of the supported eIDV providers. Capture app aims to provide a unique and simple way of integrating these identification services in a web browser.
# Measures to support accessibility
Signicat takes the following measures to ensure accessibility of Capture:
- Include accessibility as part of our mission statement.
- Include accessibility throughout our internal policies.
- Integrate accessibility into our procurement practices.
- Appoint an accessibility officer.
- Provide continual accessibility training for our team.
- Assign clear accessibility goals and responsibilities.
- Employ formal accessibility quality assurance methods.
# Conformance status
The Web Content Accessibility Guidelines (WCAG) (opens new window) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Signicat is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
# Other standards
# Compatibility with browsers and assistive technology
Capture is designed to be compatible with the following assistive technologies:
- Google Chrome
- Safari
- Firefox
- Edge
- Opera
- Brave
Capture is not compatible with:
- Internet Explorer
Accessibility of Capture relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
# Limitations
Despite our best efforts to ensure the accessibility of Capture, there may be some limitations. Below is a description of known limitations. Please contact us if you observe an issue not listed below.
Known limitations for Capture:
- Colour contrast: Buttons and links do not have a sufficient colour contrast ratio against the background. This fails WCAG 2.1 Success Criterion 1.4.3 Contrast (Minimum). However, you can customize these components.
- Responsiveness: The content is not responsive up to a higher scale of zoom (i.e. 400%). This fails WCAG 2.1 Success Criterion 1.4.4 Resize Text and 1.4.10 Reflow.
- Keyboard-only usage: The content is not easily operable through a keyboard-only interface, using shortcut keys. This fails WCAG 2.1 Success Criterion 2.1.1. Keyboard.
# Third-party providers
Capture integrates with other services to perform identity verification. Below is the list of providers we work with. We have requested their existing accessibility statements and will add them as soon as we receive them.
# Providers
- Onfido: Accessibility statement (opens new window)
- Signicat PictureID: Accessibility statement is requested
- Signicat ReadID: Accessibility statement is requested
- Signicat VideoID: Accessibility statement is requested
- WebID: Accessibility statement is requested