All Systems Operational

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Welcome to Signicat's status page!

Signicat Platform Operational
Dashboard ? Operational
eID Hub ? Operational
OpenID Connect ? Operational
SAML 2.0 ? Operational
Authentication API ? Operational
eID Connections ? Operational
Norwegian BankID ? Operational
Swedish BankID ? Operational
iDIN ? Operational
eHerkenning ? Operational
DigID ? Operational
MitID ? Operational
FTN ? Operational
SPID ? Operational
OTP SMS Operational
OTP E-Mail Operational
mojeID Operational
Itsme Operational
MobileID ? Operational
Digital Evidence Management ? Operational
ID Document and Biometric Verification ? Operational
eIDV Provider: Onfido Operational
eIDV Provider: Electronic ID Operational
eIDV Provider: ReadID Operational
Assure API Operational
Data verification Operational
Ongoing Monitoring Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 28, 2024
Incident on 3rd party service - MitID
Resolved - The MitID incident seems to be resolved. We are monitoring.
Apr 28, 15:29 CEST
Update - We are continuing to monitor for any further issues.
Apr 28, 15:25 CEST
Update - The external service MitID is showing signs of recovery.
Apr 28, 15:25 CEST
Update - MitID issues are still ongoing. https://digitaliser.dk/mitid/nyt-fra-mitid/2024/apr/driftsforstyrrelser-mitid
Apr 28, 14:34 CEST
Update - MitID issues are still ongoing and the external provider is working towards a resolution.
Apr 28, 13:50 CEST
Update - Nets is still working towards a resolution for the MitID outage.
Apr 28, 13:29 CEST
Update - We are continuing to monitor for any further issues.
Apr 28, 13:10 CEST
Update - No signs of recovery yet, we are continuing to monitor the situation and their progression towards resolution.
Apr 28, 13:10 CEST
Monitoring - An incident is currently affecting MitID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are in monitoring their progression towards resolution.
Apr 28, 13:01 CEST
Incident on 3rd party service - Norwegian BankID
Resolved - This incident has been resolved.
Apr 28, 06:28 CEST
Monitoring - An incident is currently affecting Norwegian BankID.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are in monitoring their progression towards resolution.
Apr 28, 01:51 CEST
Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024
MitID & FTN Instabilities
Resolved - This incident has been resolved.
Apr 23, 17:23 CEST
Update - Connection to Cloud HSM reestablished, we are seeing improvements on all affected services. We are continuing to monitor the situation.
Apr 23, 16:43 CEST
Update - We are continuing to monitor the situation. Incident confirmed at Cloud HSM provider.
Apr 23, 15:54 CEST
Monitoring - We are unfortunately still experiencing connectivity issues towards Cloud HSM. Impact identified to also include degraded performance on FTN transactions.
Apr 23, 15:40 CEST
Identified - We have identified connection issues towards Cloud HSM, impacting MitID transactions.
Apr 23, 14:56 CEST
FTN disturbance for Säästöbank customers
Resolved - This incident has been resolved.
Apr 23, 16:51 CEST
Identified - Säästöbank's identification service is currently experiencing a problem. Corrective measures are underway and we will notify you when the problem is over.
Apr 23, 16:33 CEST
Scheduled maintenance on Norwegian BankID OIDC
Completed - The scheduled maintenance has been completed.
Apr 23, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 00:00 CEST
Scheduled - Upcoming scheduled maintenance notice

Norwegian BankID OIDC will undergo scheduled maintenance.
Periodic instabilities might be seen during the change window.

Start time: Apr 23, 00:00 CEST
Estimated duration: 6 hours
Apr 18, 10:49 CEST
Apr 22, 2024
Scheduled Maintenance - PEP/Sanction Monitoring
Completed - The scheduled maintenance has been completed.
Apr 22, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 13:00 CEST
Scheduled - Scheduled Maintenance - PEP/Sanction Monitoring
Ongoing Monitoring (Person Monitoring) for PEP/Sanctions would be having a scheduled maintenance as part of the upgrade planned at the source. During this afternoon, the person monitoring for Screening changes will be affected.

Test Environment: 15 April 2024, starting at 13:00 CET

Production Environment: 22 April 2024, starting at 13:00 CET
Apr 12, 10:06 CEST
Incident on 3rd party service - BankID Norway
Resolved - This incident has been resolved.
Apr 22, 14:37 CEST
Monitoring - An incident is currently affecting Norwegian BankID.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are in monitoring their progression towards resolution.
Apr 22, 14:19 CEST
Apr 21, 2024
Due to maintenance work, there could be occasional service breaks in OP's digital services, identification and online payments.
Completed - The scheduled maintenance has been completed.
Apr 21, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 21:00 CEST
Scheduled - Due to maintenance work, there could be occasional service breaks in OP's digital services, identification and online payments. 
The maintenance work will have no effect on payment card functions or cash withdrawals. We apologise for the inconvenience.
Apr 19, 15:40 CEST
Nordea will perform maintenance work
Completed - The scheduled maintenance has been completed.
Apr 21, 05:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 01:00 CEST
Scheduled - Nordea will perform maintenance work over the weekend. Nordea credentials and authentication broker will be out of use on Sunday April 21, 01:00 – 05:30 EET.
Apr 18, 15:55 CEST
Apr 20, 2024
Apr 19, 2024

No incidents reported.

Apr 18, 2024
Reduced success rates for MitID authentications
Resolved - The incident has been resolved, and confirmed impacted by outage at third party HSM.
Incident lasted from 12:21 - 12:58 CEST.
Apologies for any inconvenience caused by this incident.
For further questions, please reach out to support@signicat.com
Apr 18, 13:27 CEST
Monitoring - Normal operations have been restored, monitoring.
Apr 18, 13:05 CEST
Update - Issue has been identified, recovery efforts are in progress.
Apr 18, 12:51 CEST
Identified - We have detected an issue towards an integration used by MitID authentication.

We are working on mitigating it.
Apr 18, 12:40 CEST
S-Bank's electronic service channels will be closed for maintenance
Completed - The scheduled maintenance has been completed.
Apr 18, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 22:00 CEST
Scheduled - S-Bank's online banking service and S-mobiili will be closed for a system update on 17 April. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.
Apr 15, 08:41 CEST
Apr 17, 2024
Signicat Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 05:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 05:00 CEST
Scheduled - Signicat will conduct emergency maintenance tonight between 05:00 - 05:05 CEST. We expect a brief period of unavailability for up to 2 minutes, affecting authentication services.
Apr 16, 16:57 CEST
Apr 16, 2024
Minor Authentication Outage
Resolved - At 11:04 to 11:09 CET we experienced a minor authentication outage.
Apr 16, 11:19 CEST
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

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