About Finnish eIDs (FTN)
Signicat supports the Finnish BankIDs and Mobiilivarmenne within the framework of the Finnish Trust Network (FTN). FTN is established by the Finnish government and is supervised by Traficom. The aim of FTN is to provide strong authentication services for citizens to access public and private services in Finland.
Identity providers in FTN
FTN includes the following identity providers:
- Handelsbanken
- Nordea
- OP Bank Group
- Danske Bank
- Aktia
- Säästöpankki (Savings Bank)
- POP Bank
- Bank of Åland
- S-Bank
- OmaSP
- Mobiilivarmenne
All these are banks, except Mobiilivarmenne. Mobiilivarmenne is a PKI-based authentication method run by the Finnish mobile operators, DNA, Elisa and Telia. Mobiilivarmenne is based on certificates that are located on the users' SIM cards.
Through one agreement with Signicat, you will get access to all these identity providers in a single point of integration. You do not need any agreements nor specific technical integration towards the banks.
Use cases
Our FTN integration service may be used for:
- Identity proofing: To become a customer of a bank, you have to register as a user for the first time. To prove your identity, you can choose to use FTN as an ID method.
- Authentication: As a registered customer with a bank, you will be able to apply for a loan. To be able to log in to your bank, you have to authenticate to prove your identity. FTN can be used for authentication, the same way it can be used for registering as a new customer.
- Signing: You can use FTN to electronically sign one or more documents, for example a loan application in a bank.
You may also use our FTN integration for issuing a new eID at the same or a lower assurance level. Special pricing applies for the latter. If you have a need for this service, you can contact us by creating a support ticket in the Signicat Dashboard.
The same service is used for these use cases. However, the ID method can be configured with different flows. For example, onboarding a new customer is a one-time occurrence, while authentication is a repetitive action for the customer. You may set up a simpler user flow for recurring authentications. The level of assurance that is required depends on the services you offer.
For technical integration details:
- For identity proofing and authentication, see Get started with the integration.
- For signing, see the Electronic Signing documentation.
How does it work?
The default setup is that all banks and Mobiilivarmenne are shown to the end-user as login options.
FTN login
When the end-user has selected the ID method to use from the menu displayed by Signicat, the user is redirected to the selected identity provider's user interface.
Identification principles for FTN
Signicat is a licensed broker in the Finnish Trust Network (FTN) and follows their identification principles for “strong electronic identification”. The identification principles are available for the end-users from Signicat's FTN selection page as part of the consent message. By selecting one of the identity providers, the end-user accepts that Signicat as a broker forwards their personal data from the bank or mobile certificate provider to the service provider.
The aim of the Identification principles page is to inform the end-users that Signicat handles their personal data securely and in compliance with FTN's identification principles.
Level of Assurance
All ID methods supported by Signicat for FTN are “strong electronic identification” according to Finnish regulations, meaning they are Finnish eID level 2, which corresponds to eIDAS' "substantial" Level of Assurance.
If you need more information about the level of assurance, please contact TRAFICOM.
Contact information to the identity providers
Banks
Here are the contact details to the BankIDs included in the integration:
| Bank | Support tel. | Availability | Support email | Website |
|---|---|---|---|---|
| Aktia | 010 247 010 (private) 010 247 6700 (corporate) | 08:00 - 20:00 08:00 - 18:00 | ftn-sd@aktia.fi | https://www.aktia.fi/ |
| OP | 0100 0500 (private) 0100 05151 (business) | 08:00 - 18:00 | verkkopainikkeet@op.fi | https://www.op.fi |
| Säästöpankki | 0100 5252 (private) 0100 5454 (business) | 08:00 - 22:00 | info@samlink.fi | https://www.saastopankki.fi |
| Handelsbanken | 010 444 2442 (private) 010 444 2545 (business) | 08:00 - 17:00 | finhelp@handelsbanken.fi | http://www.handelsbanken.fi/ |
| POP Pankki | 9 6964 6012 | 08:00 - 20:00 | tunnistuspalvelu@poppankki.fi | https://www.poppankki.fi/ |
| Danske Bank | 0200 2590 | 08:00 - 16:00 | varmennepalvelu@danskebank.fi | https://www.danskebank.fi |
| OmaSP | 020 7640 600 | 08:00 - 20:00 | tunnistuspalvelu@omasp.fi | https://www.omasp.fi/fi |
| Nordea | 0200 5000 (Swedish) 0200 70 000 (English) 0200 3000 (Finnish) | 08:00 - 18:00 | Technicalsupport.fi@nordea.com | http://www.nordea.fi/ |
| Ålandsbanken | 0204 292920 (Finnish) 0204 292910 (Swedish) | 09:00 - 16:30 | kundservice@alandsbanken.fi | http://www.alandsbanken.fi/ |
| S-Pankki | 010 76 5810 | 09:00 - 16:00 | e-palvelut@s-pankki.fi | http://www.s-pankki.fi/ |
Mobiilivarmenne
Here are the contact details per mobile operator: