# Finnish Trust Network Information (English Translation)

This text is translated from Finnish. Click here for the original text in Finnish.

# Principles for identification and identity broker

Signicat acts as an intermediary for the following identity methods:

Identity Method Level of Assurance
Finnish online bank authentication Substantial (korotettu)
Mobiilivarmenne Substantial (korotettu)
Identity Broker Service Level of Assurance
Signicat Connect Substantial (korotettu)

# Key information about the service provider

Signicat is a member of the Finnish Trust Network, acting as an identity broker. Signicat offers strong electronic identification services for the public. The principles for strong identification have been established in Finnish legislation: Laki vahvasta sähköisestä tunnistamisesta ja sähköisistä luottamuspalveluista 533/2016:

Any online service provider can take advantage of Signicat's services as a one-stop shop: one commercial agreement and technical integration provides access to several strong identification methods. Signicat offers strong identification methods, including Finnish online bank authentication and Mobiilivarmenne.

Signicat AS is headquartered in Norway, with local sales offices in Finland, Sweden, Denmark, the Netherlands, Belgium, Germany and the United Kingdom. Signicat has been operating since 2006 and acts as a broker for over 270 million identification transactions per year. For Finnish customers, Signicat has been providing the award-winning services since 2008. The company opened a local office in Finland in 2013. More information can be found at

# Key information about services and pricing

The central part of Signicat’s membership in the Finnish Trust Network is its authentication service (Signicat Connect), used for end-user identification.

Signicat's identity broker service is an easily integrated service, which appends different online services providers’ identification options with a growing number of methods via one point of integration.


An authenticating end-user does not have to pay for using Signicat's broker service, instead Signicat has commercial agreements with the online service providers (online shops, service portals, etc.). Pricing is based on subscription (fixed monthly fee) and transaction fees (dynamic based on usage). Signicat bills through the third-party fees for identity service providers (e.g. online banks) as described in Finnish legislation: Laki vahvasta sähköisestä tunnistamisesta ja sähköisistä luottamuspalveluista (29.3.2019/412), section 12 c §. (opens new window).

In addition to its authentication service, Signicat offers services for identity proofing (Signicat Assure), electronic signatures, archiving and preserving of signed documents and identity management.

The above-mentioned identity proofing service does not refer to the initial identification, which is stipulated in Section 17 in The Finnish Act on Strong Electronic Identification and Electronic Signatures.

More information about Signicat services can be found at (opens new window).

# Key information about applicable terms and conditions

Signicat follows the code of conduct provided by Traficom when concluding trust network agreements with the identity providers. In its customer agreements, Signicat follows applicable privacy legislation.

# Privacy policy

In identification processes, Signicat acts as Data Processor according to EU data protection regulations. Signicat transmits the Personal ID number (Henkilötunnus, HETU), first name, last name and date of birth (extracted from HETU) according to Traficom’s decree 72.

The Identity Service Provider (such as an online bank) returns the information mentioned above to Signicat. Signicat forwards the received identity data to the online service provider as it is. Signicat does not use personal data for any other purpose.

Signicat stores transaction information of identifications in technical logs to support the security and stability of the service as required in 24§ of The Finnish Act on Strong Electronic Identification and Electronic Signatures.

The personal data that is used in the identification process is handled according to the applicable regulation, such as the Finnish Data Protection Act, the EU’s General Data Protection Regulation, the Finnish Act on Strong Electronic Identification and Electronic Signatures and the regulation on the Finnish Trust Network.

The security of handling personal data is guaranteed in the following ways:

# Data transport

All data communication between customer infrastructure and Signicat infrastructure is via web services. The authenticity, integrity and confidentiality of the communication is secured using all of the following measures:

  • Enforced two-way SSL, with client authentication. The customer has their own client certificate.
  • Message-level encryption: All messages containing personal data are encrypted to ensure that only the customer can read the data. The customer has their own certificate for this purpose.
  • IP filtering. Only customers’ IPs can perform web service calls to the customer service.
  • Username and password (message level).
  • Customer has their own username and password.

# Data security

Signicat does not use the data the customer sends to Signicat for any other purpose than the agreed-upon services. Only authorised persons with explicit need have access to the data. All access to data is protected with personal accounts and logged.

# Business continuity management

To guarantee service delivery and availability, Signicat has a full HA configuration with fail-over running at two different sites 4 km apart on separate power grids and Internet access points.

A backup (application + data) is taken once a day and stored off-site, under the same security requirements that apply to live data.

# Physical and logical access control

Security requirements for physical and logical access control in Signicat’s operations centre follow the Information Security Management System (ISMS) documented processes, in accordance with ISO 27 001.

# Key management

Secure Key Management is a central part of Signicat operations. Signicat uses a key management system which gives security benefits through fine-grained access control, audit logging and encrypted storage. For keys with special security requirements, Signicat uses Hardware Security Modules.

# Protocol and API security

Signicat offers the SAML2 (Security Assertion Markup Language 2.0 and OpenID Connect (OIDC) protocols.

# Security principles

Signicat has published information security principles, which can be found at (opens new window).

If you have questions concerning how Signicat processes personal data, contact us at

# Key partnerships

Signicat cooperates with international ICT enterprises such as Tieto, Accenture, Salesforce and Microsoft. The local partners in the Nordics include Vincit, Nixu, HiQ and Knowit. More information about partnerships can be found at (opens new window). Currently, Basefarm AS is the hosting service provider for Signicat.

# Conformity assessment as described in legislation (Tunnistuslaki 29§)

Nixu Certification Oy has assessed Signicat’s services as of June 2017. The report of the assessment has been approved by Traficom as of September 2017. The conformity assessment will be completed every 2 years or sooner if the Signicat Connect service is changed significantly.

# Authority

In the context of the Finnish Trust Network, the controlling authority for identity brokerage services is The Finnish Transport and Communications Agency (TRAFICOM). More information can be found at (opens new window).

Last updated: 09/01/2023 16:05 UTC