The pre-production phase includes the creation/ deployment of the customer’s services in Signicat’s and the ID provider’s pre-production infrastructures.
SLA and requirements, Signicat’s pre-production environment
The service level Signicat offers and the requirements the customers are subject to regarding the use of Signicat pre-production environment, is described on this page. All customers should read this document as well as the other documents regarding the pre-production and production environment.
Establish customer configuration
Signicat establishes a new configuration for the customer in the pre-production environment. The name of the configuration is normally decided in the contract/ specification phase.
Access to the pre-production infrastructure
Some ID providers require that access to their pre-production systems is ordered. Signicat may assist customers with this task.
Some ID providers require that merchant certificates for pre-production are ordered, installed and verified before a production merchant certificate can be issued. Signicat may assist customers with this task.
Formal ID-specific tests
Some ID providers require that formal ID-specific tests are performed and accepted before a production merchant certificate can be issued. Formal tests and self-declaration is normally performed by the customers, but Signicat may advise regarding this task.
Billing of the subscription fee usually starts when the customer’s services are available in pre-production.