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Passkeys

Passkeys are a safe and easy alternative to passwords.

Once you have registered a passkey, you can log in to your Signicat user profile using:

  • Your biometric sensor, such as a fingerprint or facial recognition.
  • Your PIN or pattern.
Important

To use passkeys, you must have a supported device and browser. Most modern operating systems (Windows, macOS, iOS, Android) and browsers (Chrome, Safari, Edge, Firefox) support passkeys.

On this page, you can learn about:

  • How to set up a passkey for your Signicat user profile.
  • How to log in to the Signicat Dashboard using a passkey.
  • How to remove a passkey from your Signicat user profile.

How to set it up​

Before you start

Before you can register a passkey, you must first log in to the Signicat Dashboard using your username and password.

To set up this authentication method, you need to:

  1. Go to the Signicat Dashboard, then click your user icon in the top navigation bar.
  2. From the dropdown menu, select Manage profile. You are now on the Personal info page.
  3. In the Passkey section, click the + Add passkey button.
  4. In the dialog box, enter the password for your Signicat user profile, then enter a name for the passkey.
  5. Click the Continue button.
  6. Follow the on-screen instructions provided by your browser or operating system to create and save your passkey.
  7. Once successfully completed, a dialog box appears in the Signicat Dashboard, confirming that the passkey has been added. You can click the Close button to dismiss this.

How to log in​

To log in using this authentication method, you need to:

  1. Go to the Signicat Dashboard.
  2. On the login page, select Sign in with passkey.
  3. Follow the on-screen instructions provided by your browser or operating system to authenticate using your biometric sensor, PIN, or pattern.
Authentication fallback

If you are unable to use your passkey, then you can choose to log in using another method, such as with your standard password or an email-based login.

For example, this could happen if you are on a new device or your biometric sensor fails.

How to remove a passkey​

To remove this authentication method, you need to:

  1. Go to the Signicat Dashboard, then click your user icon in the top navigation bar.
  2. From the dropdown menu, select Manage profile. You are now on the Personal info page.
  3. In the Passkey section, click the bin icon beside the passkey that you would like to remove.
  4. In the dialog box, enter your current password, then click the Remove button.
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