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Managing users

As a SuperAdmin or Editor user, you can manage the users within your organisation(s). An overview of all users can be found under Users in the left menu. Here, you can see an overview of all users that have been invited to your SIAM platform, as well as invite new users.

In the Users section, you can view more details on each user by selecting the user email or expanding the ellipsis in the same row. The Users section gives an overview of all users, which organisation they belong to, what roles they hold, when they last logged in, when they created their account and if their accounts are active. You can also edit or delete users from here.

Inviting users

To invite a new user to join your SIAM platform, do this:

  1. Navigate to the Users section.
  2. Select the Invite users button.
  3. Enter the following:
    • Email: The email address of the user being invited.
    • First name: Optional. The first name of the user to show in their profile.
    • Last name: Optional. The last name of the user to show in their profile.
    • Organisation: The organisation to invite the user to.
  4. Add which roles to grant to this user within the organisation.
  5. Click Send Invite to invite the user.

When the invitation is sent, you will receive a notification with a success message.

The user you invited will receive an email with instructions on how to finalise and activate their account.

Important

The invitation email is only valid for 1 hour by default. Learn more about configuring this setting in the SIAM settings documentation.

Once a user joins, you can review and edit their details in the Users section.

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