For the complete documentation index, see llms.txt

Username and password

Using a username or email address and a password is the standard method for your users to log in to their Signicat IAM (SIAM) user profiles.

What is username and password authentication?

This method combines an identifier with a secret:

• The username or email address tells SIAM which user is trying to log in. Your SIAM administrator chooses whether users enter a username, an email address or either one.
• The password proves that the person logging in knows the secret associated with that user profile.

Username and password authentication is widely supported and familiar to most users. It is suitable as a baseline login method, but passwords can be reused, guessed or disclosed through phishing. For customer accounts that need additional protection, combine the password with an authenticator app code (TOTP), or offer a passkey as a phishing-resistant alternative.

Password guidance

Use the SIAM login settings to configure your password policy. When defining that policy, you can also consult the password and authenticator recommendations in NIST SP 800-63B-4.

End-user journeys

This section describes how your users can:

• Log in to your SIAM platform using their credentials.
• Update their login credentials.
• Reset a forgotten password using a password reset email.

How to log in

To log in using this authentication method, a user:

1. Goes to your SIAM platform URL.
2. Enters their username, email address or either one, depending on how your SIAM login settings are configured.
3. Enters their Password.
4. Clicks Log in.
5. If their profile requires an authenticator app code, completes the additional verification step.

How to update login credentials

To update their login credentials, a user:

1. Logs in to your SIAM platform, then clicks their user icon in the top navigation bar.

2. From the dropdown menu, selects Manage profile. They are now on the Personal info page.

3. In the Login credentials section, clicks Edit beside the credential that they want to update.

   Available credentials

   Users can update their email address, username and password.

4. In the dialog, enters their current password and the updated credential in the provided fields.

5. Clicks Save or Continue.

How to reset a forgotten password

If a user has forgotten their password, SIAM can send a reset link to the email address associated with their profile. To request one, the user:

1. Goes to your SIAM platform URL.
2. On the login page, clicks Forgot your password?.
3. Enters the email address associated with their SIAM user profile.
4. Clicks Send reset link.
5. Opens the password reset email and follows the link to the password reset page.
6. Enters and confirms their new password, then submits the form.

If users do not receive the email, they should check their spam folders or contact your SIAM administrator for help.