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Signicat-managed certificate

When you choose a custom domain that uses a Signicat-managed certificate, Signicat handles the following aspects:

Note

The generated certificates are securely stored on Signicat servers and renewed automatically.

How to set up a custom domain (Signicat-managed certificate)​

To add a custom domain using a Signicat-managed certificate, you need to complete the following steps:

  1. Add your domain name in the Signicat Dashboard.
  2. Configure the CNAME record with your DNS provider, so that traffic targeting your custom domain is forwarded to our servers.

To learn how to complete each step, see the corresponding sections below.

1. Add your domain name​

You can add your domain name in the Signicat Dashboard. To do this:

  1. Go to Signicat Dashboard > Settings > Domains.
  2. In the top navigation bar, use the dropdown menu next to your organisation name to select the account that you want to make changes to.
  3. In the top-right corner of the screen, click the + Add domain button.
  4. In the Choose your domain type dialogue box, click the Custom domain button. This takes you to the Add custom domain page.
  5. In the Domain name field, enter your desired domain name. This must include both a root domain and a subdomain.
    Example: Domain name
    app.mycompany.com
  6. Under the Choose your certificate type section, select Use Signicat-managed certificate.
  7. Click the Continue button. You are then taken to the overview page for your new domain.

2. DNS setup​

Before you can use the domain, you must configure the CNAME record with your DNS provider and then validate the DNS changes. To do this:

  1. From the Domain overview page, see the DNS setup section.
    Where can I find this?

    To find the Domain overview page:

    1. Go to Signicat Dashboard > Settings > Domains.
    2. For the domain that you want to configure, click the three dots under the Actions column.
  2. Under Configure DNS (step 1 in DNS setup), you can see both CNAME records that you need to configure with your DNS provider. Use the copy button beside the CNAME record to copy the value.
  3. Go to your host domain provider's portal and paste the CNAME record in your domain's settings. You need to repeat this process so that both records are added.
  4. Under Validate DNS (step 2 in DNS setup), click the Validate DNS button to validate your domain.
    Note

    It can take some time for DNS updates to become available.

  5. Following approval, Let's Encrypt reviews your DNS record using challenges, as defined by the ACME standard. If it matches your configuration, Signicat gets approval to request a certificate for your custom domain.
  6. Following approval, Signicat requests and installs a certificate for your custom domain.
Need help?

If you require assistance or need to report an issue, you can contact us by creating a support ticket in the Signicat Dashboard.

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