There is a growing expectation among consumers, that an onboarding process can be conducted online with no need to visit an office in person. As there will be no personal meeting in those situations the requirements to assuring and proofing the customers’s identity must be fulfilled digitally.
A user-friendly and time-effective onboarding is crucial when it comes to the success rate of the onboarding process, as well as giving the business enough information to ensure trust. A survey performed by Signicat showed that 40% of financial customers do not go through with the process. Unless the benefits are obvious for the users, a complex process will turn them away.
The strength of Signicat Assure lies in its flexibility and scalability to balance convenience for the user with risk and regulatory requirements, to achieve reasonable assurance of a remote identity. Signicat has the largest collection of identity proofing methods in the market today. By using the Signicat cloud platform, service providers can offer multiple assurance methods to reach a broad number of people in multiple countries and combine multiple proofing methods to achieve the desired level of assurance.
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